Appreciating skills

Reflecting on my ranking in the top ten at work. I don't really have feelings for it, but it is nice to take the time to reflect on how reading anthony robbins and other inspirational tapes helped me to grind out and spend time and effort being patient with people, having empathy with people and practicing every interaction letting the people know you appreciate people picking up the phone to give us a call. I have situations all the time where I have to deliver bad news and I am able to do so while letting people know I love who they are and what they do. It is amazing what happens even when you have to give bad news, but you show love, empathy, and you lay out the facts. After years of really striving not to care what people think people sense you are being honest and you honestly care for other people. In turn people tend to work with you. I have had so many moments in my life that I never thought I would be mature enough to handle or to see, but they have came true. It hasn't just came naturally either. I had to carve out time to meet with Raymond, I had to actively watch videos on youtube about getting better at skills, I also had to not give up when the answer wasn't right there. Sometimes I will google or watch a video on Patience and it doesn't resonate with me right away, so I have to search for another video.