Tuesday

Tuesday I was able to finalize a deal that makes me the owner of a fantasy football team. I went to the Library to print off the players rank. So kodus to me to giving an effort. I prayed for my dad and Jesus to heal his injuries. I went to work and some major bosses came in. I was feeling cocky so I sat right in the front row. Normally I don't really do that kind of thing, but I was feeling salsy. I sat in front and really watched body language and the way the the bosses carried themselves. My boss right now was in most of the slides. The proof is in the pudding and being positive in every situation is very productive. What I came away was with that my hard work being patient and loving with people helps our company be amazing. My team is always #1 and it was a big deal for me to come in when hired and go right to a team that takes winning serious. I was ranked 18th out of 105 people as of yesterday which is good. My quality scores is 98 which is very good...my FCR is not good and my voice score is 83.5

I want to make a mental note right here and right now. At the first of the month a customer gave me a Zero. I spent all the time I could asking for help and reaching out. I put a note up on my wall that says "SMILE" "THINK ABOUT YOUR VOICE SCORES" and since then I have gotten lots better work. I want to hammer home that if you do everything you can results will come as long as your approach and attitude is good.

I guess Jason had a big month. I felt good for him because he dresses well, he cooked at the picnic, he does lots of positive things. Plus he cleans the crap out of our apartment for which I will forever thank JESUS for.

After work yesterday I drove to see Andrea, she was mad because I wasn't very nice over the phone the other day. I will make a note that I need to be mindful at all times when I talk to her to be as nice as possible. I strive to always come from a frame of love, patience, and compassion when dealing with her.

It is my dads birthday coming up. What great times we have had cheering on the MLS champions SPORTING KC! Molly K is the best sporting fan on earth it is her birthday today.