New month new goals

Yesterday I finished out the month 6th overall in my company. That is sales/quality/compliance/account retention. I should be proud of that number because that is 94% better than everyone else in the company. I am pretty bla about it right now. It is time to start thinking about how I want to handle this month. Account retention....I need to listen to my supervisor....I need to be positive....I need to sale obviously....I want to be #1 I will do whatever it takes to be #1 and it starts today. I felt good yesterday finishing out the month. I was able to take every customer and write out how patient I was with them. I try to do whatever in my power to help the customer and do the right thing, even sometimes when it hurts my stats. I got 12 reviews last month with people doing a survey of how I was and all twelve gave me 100% This is somewhat an outlier because there is sometimes people that are mad and just give the customer service rep a zero because they are angry, but I won't look a gift horse in the mouth and I will take the score of 100% as a good sign of me really working hard to be a good employee and grow in my patience and empathy with people. I can always work on my skills as a salesman, I can work on finishing peoples needs to have them not call the call center back, I can continue to have empathy and patience with myself and people. On every interaction I know how important it is to let people know that they are value-able, that they are listened too, that we are working on getting better, and that we strive on building a good customer and business relationship so we both win. My approach is to have every interaction through my day be a professional interaction with patience, empathy and kindness and I know if I can do that consistantly I will be fine. I know that it is easy when I feel good but tough when I am tired and frustrated. That is why it is important to ask for God's help when times get tough and it is important to grow my work ethic so when I am tired and frustrated I can focus in on kindness, being professional, and making sure people get taken care of.